1998th Shout out to KRT
Earlier this year we acquired some vehicles through an inheritance that needed some work, so we knew what to do with them. One was a '04 Yukon with 140k miles and the other was '98 Sierra with 90k Miles. Neither had ran in years as far as we knew, the Yukon in 5 years and the Sierra in 14 years. My interest was peaked in the Sierra since we knew the original owner but the first impressions were not that great where we found it. I knew right away who they needed to go to. This would be my first experience with Kevin, but I wasn't worried because all the great things that I read on here about him and his crew. I contacted him, we set up a drop off time and I loaded them up.
Kevin had me deal with the front of the shop and both of them were jam up the entire way, I wouldn't go a week without hearing from them and a quote to move forward. They didn't hesitate one bit and always answered all the questions I had about the repairs. I can't say enough of how pleased I was with the interactions of not only Kevin through the process, but his front office and the mechanics themselves. He has earned a customer and I won't hesitate one minute to recommend or drive any of my vehicles to him for a repair or opinion on the issue.
The whole process was refreshing and it was great to sit while I waited once to hear the reviews. In the day when we think customer service and general respect for customers is gone, its great to give your money to those that want to earn it and deserve it. I waited once for the Yukon when picking it up and overheard multiple folks praise them after bringing their vehicles in. It was either the other shop couldn't fix it or the wait was weeks out to even have it looked out.
The Yukon was pretty straight forward with the exception of an oil pressure switch and CEL for a code on a knock sensor and it was all taken care of. Like I mentioned a the top, I was really interested in keeping the Sierra as that style was my favorite minus it being 2wd. I knew it would be a great weekend truck as long as it all checked out. I would eventually like to sell my Tundra and pick up a newer Landcruiser, so I needed it to be reliable. We set up a budget and got rolling.
They went through the whole truck and got it back to great shape. I’ve driven it this past week daily and am still shocked of how good of shape its in and how smooth the ride is. The exhaust guy did a damn good job also.
Hats off to Kevin and his crew at A2Z, no-one should hesitate on taking your vehicles to him.
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Originally Posted by Kirk
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