Text Messages

[charlie horse]

IF you run a business and/or deal with customer and potential customers, do you respond to text after hours?

[wskinner]

I guess that depends on your business. My weed guy and escort service respond to all kind of late night texts.

[KRT]

IF you run a business and/or deal with customer and potential customers, do you respond to text after hours?

Wait to you get the ones on Sunday that say “I hate to bother you but”

[wskinner]

Wait to you get the ones on Sunday that say “I hate to bother you but”

And I hate to charge you a 250.00 inconvenience fee...

[JABIII]

IF you run a business and/or deal with customer and potential customers, do you respond to text after hours?

Yep.

[trkykilr]

Yes. I’m a one man show, and my niche is responsiveness and customer service. I don’t sell anything that my clients can’t get somewhere else. If I don’t add value, they can go another route. I’d rather handle a problem immediately than let it fester.

My favorite saying of my dad’s (pertaining to construction workers not showing up) “If you’re not here when I need you, where do you think you’ll be when I no longer need you?”

Did you not respond to Caison?

[charlie horse]

Yes. I’m a one man show, and my niche is responsiveness and customer service. I don’t sell anything that my clients can’t get somewhere else. If I don’t add value, they can go another route. I’d rather handle a problem immediately than let it fester.

My favorite saying of my dad’s (pertaining to construction workers not showing up) “If you’re not here when I need you, where do you think you’ll be when I no longer need you?”

Did you not respond to Caison?

You know I do. I got accused of being non responsive this morning by a person that hasn’t signed a job and I’ve been over there 5 times and revised his quote 6. I feel like I’ve done all I can. I told him peace out.

[Saltydog235]

You know I do. I got accused of being non responsive this morning by a person that hasn’t signed a job and I’ve been over there 5 times and revised his quote 6. I feel like I’ve done all I can. I told him peace out.

Yeah, I get that junk a lot. I told one I didn’t need the work bad enough to continue, sign or hire the other guy. Last I heard they’re waiting on prices to come down, not lumber, everything. Or the ones that want to negotiate, you don’t need overhead expenses, you’re a one man show. OK, cost plus it is and you’re paying for everything and every minute I spend on the project, it’ll be 15-20% more than my original quote when it’s all said and done, maybe more depending on those after hour and overtime rates.

[charlie horse]

Yeah, I get that junk a lot. I told one I didn’t need the work bad enough to continue, sign or hire the other guy. Last I heard they’re waiting on prices to come down, not lumber, everything. Or the ones that want to negotiate, you don’t need overhead expenses, you’re a one man show. OK, cost plus it is and you’re paying for everything and every minute I spend on the project, it’ll be 15-20% more than my original quote when it’s all said and done, maybe more depending on those after hour and overtime rates.

You and I both know how emotional people get when it comes to doing something in their house.

[mello_collins]

You know I do. I got accused of being non responsive this morning by a person that hasn’t signed a job and I’ve been over there 5 times and revised his quote 6. I feel like I’ve done all I can. I told him peace out.

80/20 rule. 80 percent of your problems come from 20 percent of your clients. Drop that 20. They ate hogging your valuable time. Wish we could do this with patients.

[Pcole]

I don't work for myself, and texts are rare, but I'm pretty much the go-to at my job. And for the record, I'm fairly sure that in the history of municipal water and sewer service that no municipal water or sewer line has ever blown out during business hours.

[Tater]

Yes

[smitch320]

Yes

[FEETDOWN]

Yes


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[Smilee]

Got a message from customer at 9:59 last night. I didn’t respond as it was just a few pictures I asked him to send.

I answer the phone 24/7/365 unless I’m on scheduled vacation with someone covering for me.

[Highstrung]

Most of the time, I loathe them through... especially bourbon availability questions. It's my nature, and my business, plus being the face. During the days of yore, back when large events were the norm they used to be really bad. One of my life goals is to make enough money as to where I can throw away this cell phone for good.

I rarely respond to email though. If it's sales.. they can track me down for favors.

[JABIII]

I rarely respond to email though. If it's sales.. they can track me down for favors.

I am just the opposite. Cell service was so sketchy in the mountains for so long I got used to email as the primary. I usually get all my texts at once days later when I remember to charge my phone. I need to get better at that...

[SCSwitchback]

Yes constantly.

[Highstrung]

ha, I used to be worse with it. I'd have friends call me about an email they sent a week before, asking why I haven't responded.. I typically would reply back "now, was that too hard".

[Highstrung]

I love working on Saturday mornings.. and I'm on the computer trying to figure out what glorified mud puddle/pond near my house is large enough for a gaggle of necks to corn up and shoot this morning.