Does anyone have an Arlo Ultra security camera and have issues looking at the videos in Chrome or Firefox? Supposedly, the 4K file format requires some bastard HEVC CODEC that is not available in Chrome and Firefox. Some versions of Windows 10 have support for the format and some don't. The videos play on Safari hit or miss. Their support site sucks. That fact that this little detail isn't mentioned in the system requirements is bordering on fraud. Anybody else fought this battle?