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Thread: Customer Service

  1. #1
    Join Date
    Sep 2001
    Location
    Wateree, South Carolina
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    48,810

    Default Customer Service

    So the eyepiece on the Swarovski SLC 10X42's I bought back in 1993 started coming loose and falling off. I sent Swarovski Optik an email on Thursday. Today, in the mail, were a new set for both sides. Still under warranty. Can't beat it with a stick...

  2. #2
    jwilliams's Avatar
    jwilliams is online now 2th Doc's Fishing understudy
    Join Date
    Mar 2002
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    Sumter
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    Nope. They are the bomb. You pay for it once.
    Quote Originally Posted by Glenn View Post
    Does Elton John know you have his shotgun?

  3. #3
    Join Date
    Jan 2005
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    FROG LEVEL
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    Get what you pay for.
    Gettin old is for pussies! AND MY NEW TRUE people say like Capt. Tom >>>>>>>>>/
    "Wow, often imitated but never duplicated. No one can do it like the master. My hat is off to you DRDUCK!"

  4. #4
    Join Date
    Mar 2003
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    Gobbler's Knob, GA/ Bamberg,SC
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    21,442

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    Nice.

    I want a new pair of 10x42s..... wallet is balking. I have some 8x30 SLCs that have paid for themselves a hundred times over.
    F**K Cancer

    Just Damn.

  5. #5
    Join Date
    Dec 2008
    Location
    Manning
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    2,176

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    Swarovski has the best customer service I've ever dealt with. They replace/repair any problem without question. I am hard on my equipment. I'm about on a first name basis with their customer service people.

  6. #6
    Join Date
    Nov 2001
    Location
    Columbia, SC
    Posts
    47,889

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    what if you got a free pair of nice binocs? will they still fix them for the recepient of the gift?

    asking for a friend....
    Ugh. Stupid people piss me off.

  7. #7
    Join Date
    Sep 2001
    Location
    Wateree, South Carolina
    Posts
    48,810

    Default

    Yes. If you need the email, holla.

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