We replaced our entire system including ductwork back in March. We took out a 20 year old Goodman gas pack because the heat exchanger was toast. Existing duct system was an abomination. This one unit served both upstairs and down. That is never good.
I decided to go back with a Trane Dual Fuel package unit to serve the downstairs main floor. I have it set where it changes over from heat pump to natural gas heat once the outdoor temperature drops to 35 degrees. It is great. For the upstairs, I put in a Mitsubishi heat pump with a back up electric strip heater. This is a single zone system with a convertible ducted air handler. We are very happy with both systems. Comfortable, quiet, and my utility bills are lower.
If you rarely see winter temps below 30, I would go all electric heat pump versus the dual fuel units.
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