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Thread: Exceptional service

  1. #1
    Join Date
    Apr 2008
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    Default Exceptional service

    I took my 14 year old Outback by Jefferyís yesterday to get a new string. Tom looks at and says looks like you have outshot your shot counter. Have you looked at the Triax? Nope I said. I like my Outback. He said ok weíll have it ready in a day or two.

    Two hours later I get a call saying I have a hairline crack on the top limb. They called Matthews and they are replacing the limbs under warranty. Under warranty?? On a bow I purchased in 2004?

    I have been a long time patron of Jeffery but they donít me from Adam. I donít buy the latest and greatest but every so often. I was impressed with both Jeffery and Matthews. Great service by both parties.


    Sent from my iPhone using Tapatalk

  2. #2
    Join Date
    Nov 2006
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    Default

    Good stuff.

  3. #3
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    In my own little world
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    Awesome guy!!
    RIP Kelsey "Bigdawg" Cromer
    12-26-98 12-1-13

    If love could have saved you, you would have lived forever.

    Missing you my great friend.


  4. #4
    Join Date
    Nov 2015
    Posts
    687

    Default

    They restrung an old PSE for me a couple years ago, and I've since acquired one of their recurves from a member here.
    I've been in a few archery shops, and most have come off snobbish when they find out you're still shooting ******* log aluminum arrows, but I have nothing but good things to say about Jeffry's.

    Edit: HA! I guess I have to sensor L!ncoln!! I can live with that.
    Last edited by CurLee; 10-16-2018 at 07:12 PM.

  5. #5
    Join Date
    Jun 2011
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    2,721

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    The new young fella knows his stuff. Jeffrey's kinda lost it's way for awhile, but are back on track. I have been very pleased with all my dealings with them lately. Its nice to talk archery with someone who actually knows what they are talking about.
    "Think A Guy Like Me Worries About Percentages?" Tin Cup

    "Some get spiritual cause they see the light, and some cause they feel the heat" Ray Wylie Hubbard

  6. #6
    Join Date
    Jan 2009
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    Nice. I got my Outback in 2006 used for 350 fully rigged. Still hunt with it to this day. Those are good bows. I have killed a couple with mine.

  7. #7
    Join Date
    Feb 2018
    Location
    Indiana
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    Mathews has a lifetime warranty on the limbs for any original owner. Glad to hear that the shop reached out to you so fast and is getting it taken care of. Some shops would not even looked at it in that much detail.

  8. #8
    Join Date
    Nov 2001
    Location
    Columbia, SC
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    good to hear. I need a few more arrows for my trip in november and have been dreading going in there....
    Ugh. Stupid people piss me off.

  9. #9
    Join Date
    Feb 2013
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    saluda, sc
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    Quote Originally Posted by 2thDoc View Post
    good to hear. I need a few more arrows for my trip in november and have been dreading going in there....
    Itís gotten a lot better since ryan haddock ( young guy JBK mentioned) started working there. I think Tom jefferey has given him the reigns so to speak. Their inventory has defiantly stepped up a notch. Iím a latest and greatest guy and I couldnít always get everything I wanted. When I lived in Columbia I spent a lot of time up there and really got to know them. I really enjoy getting to stop by now. 2th if you have not been buy in a while I think you may be surprised.
    Last edited by banded_mallard; 10-17-2018 at 06:45 AM.

  10. #10
    Join Date
    Nov 2008
    Posts
    354

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    Another thumbs up for Tom and the gang.... went in a month ago to get new strings on the Z7 and walked out with a Triax... Jerffery is good people and local. That’s where my money goes.....

  11. #11
    jwilliams's Avatar
    jwilliams is offline 2th Doc's Fishing understudy
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    Sumter
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    heard the triax is unbelievable.
    Quote Originally Posted by Jozie & Me View Post
    Tigernet is like Porn to DABoIII. He NEVER makes it to the end

  12. #12
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    Feb 2013
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    saluda, sc
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    I got one in May. I am pleased. It’s not for everyone as some like long axle to axles amongst other things but I feel the triax really performs like a bow with a longer axle to axle. It will be a while before I get another.

  13. #13
    Join Date
    Mar 2005
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    Johnston
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    Quote Originally Posted by banded_mallard View Post
    It will be a while before I get another.
    Bullshit
    Quote Originally Posted by Gut_Pile View Post
    Dabo has been to the playoffs 3 times. USC won’t go to the playoffs 3 times in the next 50 years.

  14. #14
    Join Date
    Feb 2013
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    saluda, sc
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    Quote Originally Posted by FEETDOWN View Post
    Bullshit
    Yeah you probably right. Lol just damn feets guess you know me to well.

  15. #15
    Join Date
    Jan 2003
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    SC
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    Irby Street Sporting Goods did the same thing with my Mathews S2. Found the hairline crack and replaced the limbs.

    Sent from my Moto Z (2) using Tapatalk

  16. #16
    Join Date
    Mar 2002
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    SC
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    Part of the reason I’m still shooting an MQ 1 because Mathews stands behind their stuff
    .
    80-20 Genaration

  17. #17
    Join Date
    Nov 2001
    Location
    Columbia, SC
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    i shoot a q2 and it has nothing to do with their warranty. its because it aint broke and i dont like new stuff.
    Ugh. Stupid people piss me off.

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