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Thread: HH Gregg blows!!!

  1. #1
    Join Date
    Dec 2009
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    Upstate, SC
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    Default HH Gregg blows!!!

    First I would like to thank Squatty for recommending me to just go ahead a buy a new washer and recommended hhgregg for financing reasons. So I went to the store in Greenville on Tuesday afternoon, the sales lady was awesome. Very knowledgable, listened to my wants and needs in a washer and set me up with a great deal and gave me free delivery and installation. So I decided to go ahead and pay it off up front and set the delivery up for Friday. The machine showed up Friday as scheduled with a 6" crease across the front. I refused delivery and they rescheduled a new machine to be delivered saturday (today). The wife and I had dinner plans until we were informed that the deliver window was between 5:30 and 8:30 pm. At 8 the delivery guy finally called letting us know that he unpacked our washer at his last stop only to discover that the glass lid was shattered. I called the store and they have none in stock in any local stores or their hub in Atlanta and all they could offer us was their floor model at a $75 discount on top of the $50 discount they gave us for the first botched delivery. They said they would not be able to deliver and install until Monday. With today being day 10 without a washing machine and laundry piked as high as the eye can see I told them that I had a truck and would deliver and install for $80 (their delivery fee) the guy laughed. I got a deal on the machine to begin with and already had the delivery fee waived upon purchase so at this point I'm looking at getting the floor model for $360 + $150 5 year warranty and the retail price is $799. We're obviously going to make sure that the floor model is in brand new condition before we bring it home or get our money back and take our business elsewhere. My question is what would you do? It's hard to say no to paying less than 50% retail but the other side of me wants to go elsewhere and pay full retail just to say F#%£ you!


    This is said washer...


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    Last edited by TXFowler; 12-27-2014 at 09:28 PM.

  2. #2
    Join Date
    Jan 2014
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    Default

    Hope it's not a front loader smart wAsher or you gonna cuss more

  3. #3
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    Dec 2009
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    Upstate, SC
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    Default

    No it's a top load


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  4. #4
    Join Date
    Jan 2010
    Location
    Greenville, SC
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    Default

    We had a similar experience. I ended up getting a dented floor model at about half price.

  5. #5
    Join Date
    Mar 2002
    Location
    newberry
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    745

    Default

    Don't even get me started on hhgreg I will pay double before I spend another dime of my money in there. I have had issues with the dryer and fridge to the point where they had to be replaced. If they come do warranty work make sure you document everything and get repair man to sign. You would figure after sending a repair man out 10 times for the same issue they would replace without question but nope. I even washed three loads of clothes and took them to the store and asked them to dry them for me last time should have seen the look on there face lol

  6. #6
    Join Date
    Nov 2008
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    Spartanburg
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    Default

    We have that same washer, it's a nice machine. You'll enjoy it, if they ever deliver you one...

  7. #7
    Join Date
    Nov 2009
    Location
    North Augusta SC
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    Default

    We have the same too. Great washer. Bought from HH also. We never had a problem with them.
    R.I.P SFC Spencer Kohlheim.
    Suicide is never a good thing but I understand.
    Thank you for your service to our nation.

  8. #8
    Join Date
    Sep 2004
    Location
    Camden, SC
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    Default

    I hate HHGregg. Some Spic there stole my wife's identity and it was a DAMNED NIGHTMARE getting that shit straight. NEVER AGAIN will I step foot in there.

    Shoulda gone to Lowe's.

  9. #9
    Join Date
    Jan 2002
    Location
    Lexington, SC
    Posts
    20,832

    Default

    S&G Wholesale
    "Only accurate rifles are interesting " - Col. Townsend Whelen

  10. #10
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    TR/Sumter/TR
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    Default

    I may be wrong, but isn't samsung and lg only sold in big box retail outlets? If so, there's a reason for that.

  11. #11
    Join Date
    Dec 2010
    Location
    Summerville
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    Default

    In a previous life I sold, delivered, and installed appliances for a living. You would not believe the amount of damaged appliances right out of the box (from all manufactures). I mean...it's crazy stupid. In all honestly, it was probably not HH Greg's fault or at least not the store you dealt with's fault. Go get the floor model, enjoy your savings, and be done with it.

  12. #12
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    Dec 2009
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    Upstate, SC
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    Quote Originally Posted by reeltight View Post
    In a previous life I sold, delivered, and installed appliances for a living. You would not believe the amount of damaged appliances right out of the box (from all manufactures). I mean...it's crazy stupid. In all honestly, it was probably not HH Greg's fault or at least not the store you dealt with's fault. Go get the floor model, enjoy your savings, and be done with it.

    I don't believe it to be their fault either. My biggest complaint is that we've been waiting for 5 days for a washer and they couldn't boot the last guy on Sunday's delivery to put me there.


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  13. #13
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    Apr 2008
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    Camden sc
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    I think at some point ALL stores are like that , my wife and I decided it was time for new living room furniture, so we went to rooms to go (where we got our bedroom set) picked out a black leather sectional and set up delivery. well after 8 days waiting on the furniture to get here it was the inverted model that would not work with our layout. sent it back, waited a week , wrong recliner that went with it....damn, third time is a charm right....wrong that dumbass sales guys got it wrong again! by now my wife is shitin. FINALLY got it right after 1 month of f'd up pieces coming. needless to say we got a $3,800 sectional for $ 3,000. so its not just hhgregg.

  14. #14
    Join Date
    Aug 2008
    Location
    Georgetown, SC
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    Quote Originally Posted by TXFowler View Post
    I don't believe it to be their fault either. My biggest complaint is that we've been waiting for 5 days for a washer and they couldn't boot the last guy on Sunday's delivery to put me there.


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    So you're more important than someone else that is expecting a delivery?

  15. #15
    Join Date
    Jan 2003
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    24,581

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    Well if you had of asked id have told you to stay away from their home delivery. That part BLOWS!!!!
    You've got one life. Blaze on!

  16. #16
    Join Date
    Jan 2003
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    Default

    Oh and screw a front loader "smart" washer!!!!
    You've got one life. Blaze on!

  17. #17
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    Jan 2014
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    Quote Originally Posted by squatty View Post
    Oh and screw a front loader "smart" washer!!!!
    Lol

  18. #18
    Join Date
    Nov 2002
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    FloVegas SC
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    Quote Originally Posted by squatty View Post
    Oh and screw a front loader "smart" washer!!!!
    From what the president of my clean clothes department tells me she loves our front loader. Hell she figured out how to use the timer function so that it finishes just as she is waking up so she can put the in the dryer. The truth is I would buy her whatever she wanted to keep the clothes clean. BTW scratch and dent is your friend don't be afraid to negotiate a new price if you you order new and it shows up scratched. They would much rather discount then than make a return trip. MG
    Dum Spiro Spero

  19. #19
    Join Date
    Dec 2010
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    Summerville
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    For all of you front load smart washer haters...

    Pro tip: read the manual, use only a fourth of soap as what you think you need as it only uses a fraction of the water. Instal a washer fan and watch the videos on this site http://washerfan.com/ I promise you of you know how to use and care for it you'll never go back. We've had ours for a couple years now and it's awsome.

  20. #20
    Join Date
    Nov 2004
    Posts
    49,831

    Default

    Any truth to the rumor those front loading sumbitches are only gonna work right/not smell like ass as long as they are dead nuts level?

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